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Better Websites=Better Customer Experiences

Today, our websites are often the only way customers interact with us, so they must work well and help people easily complete their tasks. In this Tech Talk you’ll learn what GSA is doing to “fix our damn websites” and deliver a better experience to our customers. GSA’s Digital Council has issued a new Roadmap, and teams across GSA are hard at work to improve the accessibility, design, usability, and impact of our websites. / Office of the CTO

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