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Establishing an Agile Team Working Agreement

Forming an Agile Team

When forming a new Agile team, particularly one implementing a Scrum or Kanban approach, we know that it will take some time to develop their optimal productivity flow. In Tuckman’s stages of group development, a team must adapt through several phases as they “find their groove:”

Forming to Storming to Norming to Performing

In the Forming phase of an Agile Team, they must set the foundation for building trust, facilitating open communication, and defining their working disciplines that will guide self-organization throughout additional phases. These working disciplines, or “ground rules,” are the Team’s agreement as to how they will interact with one another and plan, set, and achieve common goals.

Defining Team Disciplines

The purpose of the working agreement is to ensure the Agile Team shares responsibility in defining expectations for how they will function together and enhance their self-organization process. It creates an awareness of both positive (and negative) behaviors that can impact the Team and empowers the Scrum Master to keep them accountable.

The process of defining the Team’s working agreement is straightforward. The Scrum Master facilitates a session with the Agile Team and Product Owner, where they generate a number of team disciplines together. A working agreement should be recalled easily, so they will then vote on the top five to ten disciplines. Once the Team has agreed upon a set of disciplines, they should be posted in their designated area and/or stored in a virtual folder that is accessible to all members.

Examples of Team Disciplines

Here are some examples of Agile Team disciplines included in a working agreement:

Working Agreement: Don't be afraid to ask for help, Product Onwer is available during core hours, be on time for meetings, tell the truth, and communicate individual schedule

Source: AgileFAQ, Getting Agile

Other examples:

Maintaining Team Disciplines

Success of the working agreement is based on the Team’s commitment to their established disciplines, so it is essential that they are agreed upon by the entire Agile Team. As they continue through the stages of group development, the Team will begin to hold themselves and each other accountable.

The working agreement should be reviewed periodically, especially when the Team experiences change (i.e. new member joins or leaves the Team) or a member breaks one of the ground rules. Retrospective meetings can provide a vehicle for regular review, so as the Team reflects on their processes, they can also identify lacking or problematic disciplines in their working agreement. If team members find that a specific discipline is consistently broken, they should examine whether it is a reasonable expectation or whether it should be removed due to influences or variables outside the team’s control (e.g. team members are not 100% dedicated so they are unable to consistently meet their ‘DONE’ criteria for stories).

Good Reads

These are good references for understanding Agile Team Working Agreements: / Office of the CTO

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