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Tech Talks

ServiceNow Self Service Portal

Oct 7th, 2020, 1-1:30p ET

Presenter

Peter Blaney and Steve Gillespie

Objective

The self-service portal recently got a makeover and we’d like to show you these cool features!

Curie: The new name for Virtual Agent, honoring the innovative Marie Curie.

My Workbench: See your tickets, approval requests, and assigned equipment all in one place.

Supervisor’s Workbench: See your approval requests and your employees’ tickets and assigned equipment all in one place.

Favorites: Save your favorite articles and requests for easy access.

And more…

tech.gsa.gov / Office of the CTO

An official website of the U.S. General Services Administration

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