Tech Talks
The GSA CTO team hosts in-depth Tech Talks, where presenters discuss technology topics affecting the agency. Each Tech Talk is a 30-minute informal meeting with an audience of internal GSA members. Demonstrations are often provided along with follow-up Q&A. Registration is limited to internal GSA personnel. To register to attend a Tech Talk event, please contact Joe Novak at Joseph.Novak@gsa.gov.
For general questions about the Tech Talks, please contact the GSA CTO team at cto@gsa.gov.
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Qualtrics Surveys
February 14, 2023, 11:00am - 11:30am ET
Objective
In December 2021, President Biden signed an Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government, which anchors government services directly to the experiences of our customers. At GSA, our Office of Customer Experience (OCE) supports GSA Service and Staff Offices (SSOs) with guidance, training, and tools to improve customer experience (CX).
Join Dionne Cochran from OCE as she leads a dialogue on how to become more CX-minded, and shares how tools such as Qualtrics can help you learn what your customers need, so you can improve services to meet those needs.
Location
Virtual upon invitation
Who
Dionne Cochran
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Agency Software: Ensuring it is Secure though the Supply Chain
January 31, 2023, 1:00pm - 1:30pm ET
Objective
Ensuring software integrity is key to protecting Federal systems from threats and vulnerabilities and reducing overall risk from cyber-attacks. Recent federal mandates around cybersecurity are driving changes to how software is developed. A key milestone in the recently issued OMB M-22-18 requires that vendors attest that they follow NIST standards for a risk-based approach for secure software development. Come learn more about GSA’s work to implement the requirements of this memo.
Location
Virttual upon invitation
Who
Monica Fitzgerald
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IDEA Champions Tech Talk
December 7, 2022, 1:00pm - 1:30pm ET
Objective
IDEA Champions Tech Talk
What does DEIA have to do with IT?
As the American public become increasingly more diverse, how will GSA’s technology rise to meet those needs? Could DEIA (Diversity, Equity, Inclusion & Accessibility) best practices generate more human-centered technology solutions?
Join Marvin Heath from the IDEA Champions program, as he leads a dialogue envisioning how we can all create a more inclusive technology future, including a proposed DEIA in IT Bill of Rights.
Location
Virtual upon Invitation
Who
Marvin Heath
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API Enterprise Gateway Framework Tech Talk
November 3, 2022, 1:00pm - 1:30pm ET
Objective
The Cloud Integration Shared Services (CISS) Division will be presenting the API Management Platform Solution that has been deployed and actively working to migrate all supported APIs over from eSOA! Join us Thursday, November 3rd to hear about what has been done, is being done, will be done, and made available to you!
Location
Virtual upon Invitation
Who
Angelica Jenkins
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To Build, Buy, or Blend, Choosing the Best IT Solution Tech Talk
October 11, 2022, 1:00pm - 1:30pm ET
Objective
Choosing whether to custom build or buy an IT system has a lasting effect on your program and staff. Let’s talk about the kind of work you can do to make that decision really clear cut for your users and program’s needs!
Location
Virtual upon invitation
Who
Ashley Owens
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Enterprise Digital Experience Tech Talk
September 28, 2022, 1:00pm - 1:30pm ET
Objective
The Enterprise Digital Experience team within OCE is an interdisciplinary team working to rationalize and increase the customer centricity of GSA’s websites. In this TechTalk, we will discuss the various tools and methods the team uses to assess and support website teams across GSA.
Location
Virtual GSA Internal upon invitation
Who
Mark Vogelgesang
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10X Tech Talk
July 26, 2022, 11:00 am - 11:30am ET
Objective
We’ve all had those “eureka” moments, right? Like “what if this idea could make it easier for government customers to get what they need”? Well, did you know that GSA’s TTS runs a program called 10x for gov employees with great ideas? They select new ideas on a rolling basis and get some of the brightest minds in gov tech working on how to actualize winning ideas in partnership with other fed agencies. In this Tech Talk you’ll hear from GSA IT’s Monica Fitzgerald who has had two very different ideas accepted. She’ll share about the process, offer tips on how to best write up and submit ideas, and even demo a project born of an idea she submitted that is destined to go live on USA.gov
Location
Virtual upon invitation
Who
Monica Fitzgerald
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ABBYY FlexiCapture Tech Talk
June 15, 2022, 1:00pm - 1:30pm ET
Objective
Do you need to extract data from thousands of PDF documents? Do you need to deal with poor PDF quality such as grainy and low DPI in a business process? Do you have handwritten, data table and cropped pages?
GSA IT in collaboration with CFO RPA team will demo an intelligent data capture and extraction solution - ABBYY FlexiCapture
Please join our next TechTalk to learn more about how GSA plans to apply Intelligent Document Process technology (IDP) and RPA to improve data ingestion in PDF and images.
Location
Virtual upon Invitation
Who
Mark Grgurich & Leo Yang
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Data Analytics Shared Service
May 18, 2022, 1:00pm - 1:30pm ET
Objective
This tech talk will update GSA data users on GSA IT’s latest Shared Service:
Operations and maintenance of SAP Business Objects, PBS Business Intelligence and D2D will be delivered as a shared service. Come ask your burning questions! Bonus material: find out what’s going on with GSA’s geospatial data
Location
Virtual
Who
Terry Forline
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Better Websites=Better Customer Experiences
April 20, 2022, 1:00pm - 1:30pm ET
Objective
Today, our websites are often the only way customers interact with us, so they must work well and help people easily complete their tasks. In this Tech Talk you’ll learn what GSA is doing to “fix our damn websites” and deliver a better experience to our customers. GSA’s Digital Council has issued a new Roadmap, and teams across GSA are hard at work to improve the accessibility, design, usability, and impact of our websites.
Location
Virtual upon Invitation
Who
Rachel Flagg
