Tech Talks
The GSA CTO team hosts in-depth Tech Talks, where presenters discuss technology topics affecting the agency. Each Tech Talk is a 30-minute informal meeting with an audience of internal GSA members. Demonstrations are often provided along with follow-up Q&A. Registration is limited to internal GSA personnel. To register to attend a Tech Talk event, please contact Joe Novak at Joseph.Novak@gsa.gov.
For general questions about the Tech Talks, please contact the GSA CTO team at cto@gsa.gov.
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GSA Workplace: A Case Study in Modern Product Development Tech Talk
March 23, 2023, 1:00pm - 1:30pm ET
Objective
GSA’s new workplace website captures best practices, thought pieces, and information about our offerings and resources that support workplace planning, change management, and real estate optimization for our external customer agencies. Join the Service Delivery team and the Workplace Product Owner to learn about how they incorporated human-centered design, product management, and agile development best practices to launch the site.
Location
Virtual Upon Invitation
Who
Leslie LaMar, Jessica Marine, Jenn Noinaj, and Alison Kohler
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Qualtrics Surveys
February 14, 2023, 11:00am - 11:30am ET
Objective
In December 2021, President Biden signed an Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government, which anchors government services directly to the experiences of our customers. At GSA, our Office of Customer Experience (OCE) supports GSA Service and Staff Offices (SSOs) with guidance, training, and tools to improve customer experience (CX).
Join Dionne Cochran from OCE as she leads a dialogue on how to become more CX-minded, and shares how tools such as Qualtrics can help you learn what your customers need, so you can improve services to meet those needs.
Location
Virtual upon invitation
Who
Dionne Cochran
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Agency Software: Ensuring it is Secure though the Supply Chain
January 31, 2023, 1:00pm - 1:30pm ET
Objective
Ensuring software integrity is key to protecting Federal systems from threats and vulnerabilities and reducing overall risk from cyber-attacks. Recent federal mandates around cybersecurity are driving changes to how software is developed. A key milestone in the recently issued OMB M-22-18 requires that vendors attest that they follow NIST standards for a risk-based approach for secure software development. Come learn more about GSA’s work to implement the requirements of this memo.
Location
Virttual upon invitation
Who
Monica Fitzgerald
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IDEA Champions Tech Talk
December 7, 2022, 1:00pm - 1:30pm ET
Objective
IDEA Champions Tech Talk
What does DEIA have to do with IT?
As the American public become increasingly more diverse, how will GSA’s technology rise to meet those needs? Could DEIA (Diversity, Equity, Inclusion & Accessibility) best practices generate more human-centered technology solutions?
Join Marvin Heath from the IDEA Champions program, as he leads a dialogue envisioning how we can all create a more inclusive technology future, including a proposed DEIA in IT Bill of Rights.
Location
Virtual upon Invitation
Who
Marvin Heath